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Terms

This sale – purchase agreement on online shop gintaresgeles.lt (further – e-shop) establishes the rights, obligations and responsibilities of the buyer and seller in purchasing goods in the online shop.

Conclusion of the agreement

Sale – purchase agreement is concluded, when the seller sends the buyer email with order confirmation. These terms of the agreement are integral part of the agreement.

Buyer’s rights, obligations and responsibilities

  • The buyer must immediately check received goods from e-shop and immediately report about noticed defects.
  • The buyer has right to refuse only goods or part of the product which is damaged or doesn’t match the buyer’s order.
  • The buyer is completely responsible of correct information entered in the order and assumes responsibility of all consequences as a result of incorrect information.
  • The buyer clearly understands that flowers are seasonal goods and  flowers and compositions of them may differ from pictured on website dd.ginatresgeles.lt by season . For example color shade, flower head size, etc.

Seller’s rights, obligations and responsibilities

  • The seller has right to change price of goods at any time without prior notice.
  • Delivery cost is not in included in product price. Delivery price depends on the chosen delivery option and are calculated at the time of ordering and added to the final order price.
  • The seller obligate to provide to buyer only high-quality goods.
  • Civil liability is applicable to the seller only for his employees intentional or gross negligence damage.
  • The seller does not compensate indirect losses.
  • The amount of damages required by the vendor is limited by the price of the product (s) ordered by the buyer.
  • The seller starts processing orders only after receiving the buyer’s payment.
  • The seller has right to leave flowers or gifts to the recipient’s door in the fallowing cases:
    • if flowers or gifts recipient is not at home because of buyer incorrect or incompletely provided information about recipient.
    • if you can not find and contact the recipient of flowers or gifts a few times.
  • Seller has the right not to refund payment to the buyer in case the recipient refuses flowers or gifts.

Returns

  • If the products were delivered with defect or were delivered not all parts of order due to Gintarės Gėlės fault and the buyer makes a claim within two hours after delivery, then products will be replaced or money will be refunded.